Returns & Exchanges

We want you to be completely satisfied with your hair care journey, which is why we offer a 30-day return window for products in their original, unopened condition. If your order doesn't meet your expectations, our streamlined process ensures a quick and easy resolution.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely place the unused products in their original packaging, ensuring all safety seals are intact to qualify for a full refund.

• 3.
  Ship It Back

  Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, we will process your refund or ship your exchange within 5-7 business days.